Frequently Asked Questions
Q: Where can I place the Good Form Lite contact form on my store?
A: You can add the form to any page in your Shopify Theme Editor by using the Good Form Lite app block. However, app blocks can only be placed in sections that support them, so placement options may vary depending on your theme.
Q: Do I need to set up a webhook to use Good Form Lite?
A: Yes, configuring a webhook URL is required to receive form submissions. This can be a service like Zapier or Make.com, or your own custom API endpoint.
Q: Is spam protection included?
A: Good Form Lite offers optional Google reCAPTCHA integration to protect your form from spam. You’ll need to obtain your own reCAPTCHA keys and enter them in the app’s Settings.
Q: Can I see all my form submissions in one place?
A: Yes! Click “View Entries” in the Good Form Lite app to see all submissions from your customers in a convenient dashboard.
Q: What are custom headers and do I need them?
A: Custom headers are optional and allow you to send additional information (like authentication tokens) with each form submission. They’re useful for securing your data or helping your receiving service process submissions more reliably. Most users won’t need this feature unless they have specific integration requirements.
Q: What should I do if I need help?
A: Click the “Get Support” button in the three-dots menu at the top right corner of the app, or check the Resources section for guides on webhooks and reCAPTCHA configuration.